Pallet Management Issues
Delayed Pallet Transfer
| Company Name | Location | Delay Days |
|---|---|---|
| Aldi | Nationally | 28 |
| Bidvest | Nationally | 45 |
| Campbells C & C - Div of Metcash | Nationally |
Chep - 45 Loscam - 45 days from the Friday of the week of delivery |
| Chrisco | Blayney Cold Stores NSW | 60 |
| Collins Transport | Australia Wide | 30 |
| Costco | VIC | 30 |
| GHPL DCs | Nationally |
33 7 - Fresh |
| IGA - Div of Metcash | Nationally |
Chep - 45 Loscam - 45 days from the Friday of the week of delivery |
| John Lewis | Nationally | 45 |
| McAlpine Transport | Australia Wide | 45 |
| Metcash | Nationally |
Chep - 45 Loscam - 45 days from the Friday of the week of delivery |
| Pebmac | Brisbane | 45 |
| PFD | Nationally | 30 |
| Ridders Fresh Smallgoods | Clayton Vic |
7 - Meat 30 - Dry Goods |
| Rite Price (Unlimited Buying Power) | All | 30 |
| Roadmaster Transport | Australia Wide | 30 |
| Scotts Refrigerated Freightways | QLD | 30 |
| Scotts Refrigerated Freightways | NSW | 30 |
| Scotts Refrigerated Freightways | SA | 30 |
| SCT Logistics | Australia Wide | 45 |
| Spar Australia | Brisbane |
Chep - 45 Loscam - last day of month after month of delivery |
| Statewide Breadalbane | Tasmania | 35 |
| Toll Refrigerated | Australia Wide | 30 |
| Versacold | Nationally | 30 |
| Woolworths own DCs | Nationally |
7 - Fresh 15 - Chilled/Frozen 30 - Ambient |
RWTA General Pallet Policy - Draft
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Equipment Types
The company will only trade in Chep or Loscam wooden pallets. Other equipment types may only be traded by prior arrangement.
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Active Accounts
Trading Partners must maintain active Pallet Accounts otherwise other arrangements will need to be made prior to trading pallets.
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Standard & Non Standard Delays
The term "Standard Delay" refers to the number of Delayed Hire Days imposed by Retail and Food Service customers.
"Non Standard" delays may be negotiated between trading partners with the agreement of the owner of the freight.
Standard and Non Standard delayed hire days are ultimately the responsibility of the owner of the freight.
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Ownership
The responsibility or "ownership" of the pallets rests with the party who is in possession of the pallets, i.e., whilst in storage, the "ownership" rests with the storage provider and whilst "in transit" the "ownership" rests with the transport provider.
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Exchanges
Pallets may only be exchanged by prior agreement between trading partners. Pallets must be in a good and undamaged condition.
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Presentation of Dockets
A copy of the pallet transfer docket should travel with the goods being transported.
It is the responsibility of the sending Trading Partner to present their transfers off to Chep and Loscam within the allowable time frames specified by Chep and Loscam in their trading terms.
Unpresented dockets outside these time frames will need the authority of the Receiving Trading Partner to have these dockets processed.
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Dispute Resolution
The RWTA encourages open and honest communication between Trading Partners in their efforts to resolve disputes. However, the burden of proof remains with the Sending Trading Partner to provide satisfactory evidence of the transfer of pallets between the Trading Partners.
It should be noted that, as Pallet Transfer Dockets constitute legally binding contracts, the age of any dockets in dispute is only limited by the current relevant Statute of Limitations.
The receiving Trading Partners should assist in investigating claims up to six months old. Claims older than six months should be honoured according to the Statute upon receipt of satisfactory documentary evidence provided by the Sending Trading Partner.
Any claim agreed to within six months will be honoured effective as at the transaction date (no delays). A claim greater than six months will be made by mutual agreement.
