Gonzalo Martinez Delgado

Siemens

Gonzalo Martinez Delgado is Head of Customer Service for Australia and New Zealand at Siemens Mobility. He has almost 30 years of experience in the Rail industry in 4 countries an currently leads all the Siemens rail services in Oceania with special focus on the deployment of AI-driven predictive maintenance solutions, helping rail operators improve efficiency, reduce delays, and extend asset life. Gonzalo champions a people-first approach to innovation, stressing that AI is a tool whose success depends on trust, adoption, and tailored integration. He helped customers across the world to achieve 100% operational availability and is now applying this in Australia, helping clients optimise operations across diverse networks, moving to more digitalised and sustainable rail transport system.