Siemens
Gonzalo Martinez Delgado is Head of Customer Service for Australia and New Zealand at Siemens Mobility. He has almost 30 years of experience in the Rail industry in 4 countries an currently leads all the Siemens rail services in Oceania with special focus on the deployment of AI-driven predictive maintenance solutions, helping rail operators improve efficiency, reduce delays, and extend asset life. Gonzalo champions a people-first approach to innovation, stressing that AI is a tool whose success depends on trust, adoption, and tailored integration. He helped customers across the world to achieve 100% operational availability and is now applying this in Australia, helping clients optimise operations across diverse networks, moving to more digitalised and sustainable rail transport system.
