How AGVs Are Reshaping Australia’s Refrigerated Warehouses
Tony Raggio, Dematic ANZ's Sales Manager AGVs talks about the new range, the benefits realised by Cold Storage facilities with AGVs, including reduced reliance on labour, increase operational visibility and control, improved safety and reduced product damage.
Dematic has implemented a number of Automated Guided systems (AGVs) in Cold Storage facilities in ANZ, and has just released a new range of models specifically aimed at brownfield sites.
Tony Raggio, Dematic ANZ's Sales Manager AGVs talks about the new range, the benefits realised by Cold Storage facilities with AGVs, including reduced reliance on labour, increase operational visibility and control, improved safety and reduced product damage. A critical question for those considering implementing AGVs, Tony also talks about integrating Dematic's AGV Manage+ warehouse control system into customers' WMS and ERP systems.
Get in touch with Tony to know more:
Tony Raggio
General Manager Sales – Mobile Automation ANZ
Dematic
M: 0403 222 697
Leading Global Cold Storage Provider Adopts Dematic Voice Technology ToTransform Warehouse Operations
Dematic, a global leader in supply chain automation and voice technology solutions, has announced that a leading global cold storage provider has implemented its Dematic Voice solution at two key distribution centres.
Dematic, a global leader in supply chain automation and voice technology solutions, has announced that a leading global cold storage provider has implemented its Dematic Voice solution at two key distribution centres. The rollout includes the customer’s Melbourne site, which is its largest distribution centre in the Southern Hemisphere, and its site in Adelaide, South Australia.
The company, a worldwide leader in temperature-controlled warehousing and logistics, operates more than 450 facilities across 18 countries. Recognised for its critical role in the global food supply chain, the solution rollout follows a successful proof of concept at both locations, where Dematic Voice demonstrated its ability to improve operational efficiency, enhance user satisfaction, and address longstanding challenges. With features such as advanced voice recognition and gamified workflows, the solution streamlines processes across diverse operational environments.
“The feedback from our customer’s operations team was overwhelmingly positive,” says Robert Deane, Connect Workforce Solutions (CWS™) Sales Manager Southern Region & New Zealand at Dematic ANZ. “Operators were impressed by the system’s voice recognition capabilities and intuitive interface. One of the most common questions our customer received from their team was, ‘When can we start using this?’ The success of the proof of concept confirmed that Dematic Voice was the right choice.”
From challenges to solutions
Dematic Voice will replace a legacy system that was creating inefficiencies and operational challenges. The new solution introduces advanced features that increase productivity, streamline workflows, engage users, and improve accuracy.
“Our data shows that companies using voice technology as part of a broader warehouse optimisation strategy see productivity gains of 25–35% for case picking and piece picking,” says Deane. “This is especially important for facilities like our customer’s site in Melbourne, where operational scale requires extremely high efficiency.”
Celebrating Our 2025 Exhibitors
We’re excited to shine a spotlight on the exhibitors who transform our conference into a vibrant hub of knowledge exchange, hands-on discovery, and meaningful business connections.
We’re excited to shine a spotlight on the exhibitors who transform our conference into a vibrant hub of knowledge exchange, hands-on discovery, and meaningful business connections.
By engaging directly with delegates, our exhibitors help spark fresh thinking and forge valuable relationships across the cold chain industry.
RWTA is proud to provide a platform where ideas are shared, innovations are explored, and meaningful connections are made.
Thank you to all our 2025 exhibitors—you are a vital part of what makes the RWTA National Conference a must-attend event for our community.
Dematic transforms John Dee’s beef supply chain for global success
RWTA Member, Dematic, have announced that John Dee, a family-owned Australian beef producer, has transformed its operations to enhance efficiency, productivity, accuracy, safety, and competitiveness to ensure its readiness for the evolving demands of global beef markets.
RWTA Member, Dematic, have announced that John Dee, a family-owned Australian beef producer, has transformed its operations to enhance efficiency, productivity, accuracy, safety, and competitiveness to ensure its readiness for the evolving demands of global beef markets.
“We've been a beef processor in Warwick since 1945 and today we’ve transformed into a full-blown beef export and processing operation,” explains John Hart, Owner of John Dee, Warwick. “In the early days, we sold full sets of meat parts, whereas today we break them up and send different components to Japan, Korea, Indonesia, Taiwan, the EU, and America.”
With growing demand, especially from international markets, John Dee faced a critical challenge. The company had outgrown its existing storage capacity, and manual operations were proving inadequate to meet the complexity and scale of their production.
“With the way we’re operating today, trying to get product into the right place at the right time, it was becoming almost impossible to do it by hand,” says Hart. “In our previous manual operation, people had to understand all the product codes and pick by hand out of a cold store. With over 10,000 cartons being produced a day, it became a logistical nightmare. A thousand cartons a year that would go out of date because they couldn't be located.”